Policies

TRACADIE COTTAGES POLICIES

We want your stay to be fun, safe and trouble free.

What Time is Check In and Check Out?

Check in time is 3 PM and check out is 10 AM

 

Are There Minimum Stay Periods?

During regular and peak season, there is a minimum three night stay period.  During low season, there is a one week minimum.  

 

Is There a Maximum Stay Period?

No, you can stay as long as you like.  Most guests generally stay between 3 days and two weeks.

 

What is Your Cancellation Policy?

Because of COVID-19 and changing travel restrictions, the usual cancellation policy is being relaxed.  Guests may cancel without penalty up to 24 hours in advance.  The normal policies outlined below do not apply until further notice.  Please note, no shows will still result in 100% of the total booking cost applied to your credit card or PayPal account.

Since PEI is such a popular tourist destination every cancellation is a lost opportunity for another potential guest. As such, we need to be fair to everyone. Summer is a very popular time for tourism in PEI and many cottages are fully booked well in advance, so there is a one week cancellation policy in effect so we can make the cottage available to someone else.  Also during winter months, we may need to clear snow off the driveway and the properties, therefore there is a one week cancellation policy to ensure that we can prepare for your stay and any inclement weather.

 

  • Peak Season: June 24 to Sept 5, we require a minimum one week notice.  
  • Regular Season: June 1 to June 24, we require a minimum of 72 hours notice.
  • Low Season: Sept 6 to May 31, we require a minimum of one week notice.

 

During peak seasoncancellations made in less than 7 days of the scheduled arrival will result in 30% of the total booking cost applied to your credit card.  Last minute cancellations made within 48 hours of the scheduled arrival time will result in 50% of the total booking cost applied to your credit card.

During regular season, cancellations made within 72 hours of the scheduled arrival will result in 30% of the total booking cost applied to your credit card.  Last minute cancellations made within 48 hours of the scheduled arrival time will result in 50% of the total booking cost applied to your credit card.

During low seasoncancellations made in less than 7 days of the scheduled arrival will result in 30% of the total booking cost applied to your credit card.  Last minute cancellations made within 48 hours of the scheduled arrival time will result in 50% of the total booking cost applied to your credit card.

No shows will result in 100% of the total booking cost applied to your credit card.

 

Smoking, Vaping and Cannabis Policy

All our cottages have a strict no smoking policy.  Smoking is not permitted inside the cottages nor on the porches.  Smoking is permitted at least 10 feet away from the cottages.  

Vaping is not permitted inside the cottages, however it is permitted on the porches and common grounds.

We recognize that cannabis is legal and it is your right to enjoy it.  However, the use of cannabis is subject to the aforementioned smoking policies.  Please use it responsibly and avoid smoking it around other guest’s children.

Any guest caught smoking inside a cottage or on the porch is subject to a $200 fine per violation.

 

Fire Prevention

The use of candles, lighters or any other form of open flame inside the cottages or on the porches is strictly forbidden.  The only permitted use of any flame is the wood burning stove located inside the Crows Nest cottage. The door must remain closed on the stove after lighting the fire.  Guests are responsible for any damage caused by use of the stove and will be charged a $200 fine plus damages.

All cottages are equipped with a fire extinguisher located in the kitchen.

 

Keeping it Clean

We strive to maintain clean cottages for your enjoyment.  Guests are responsible to ensure that the cottages remain clean during the duration of their stay and when they depart.  This means washing and putting away all dishes, pots and pans as well as disposing of all garbage in bins provided on the property.  If a guest leaves a cottage in an unclean state, a $125 cleaning fee will be applied to their credit card.

 

Damage and Loss

We understand that accidents can happen, however, guests are responsible for any damage and loss caused to the property and chattels (inventory items and furnishings).  Loss or damage caused to the chattels will be charged to your credit card. Loss or damage caused to the property will also be charged. In the case of severe damage, assessment of the loss is subject to a builder’s estimate and guests will be responsible to reimburse the full amount and related expenses to Tracadie Cottages.

You are given the opportunity to voluntarily disclose any damage/loss.  Guests can contact us through email, phone or in person for disclosure. You will then be given the opportunity to reimburse us for the loss/damage. Failure to disclose any loss or damage to Tracadie Cottages will result in a $50 fine applied to your credit card in addition to the cost of loss/damage.

 

Towels and Laundry Facility 

Towels are provided for use inside the cottages only.  We do not provide beach towels. For your convenience, there is a shack with washer and dryer located on the property .  There is no charge to use them and laundry soap is provided.  If you need extra toilet paper, paper towels or napkins, there is a supply in the laundry shack.

 

Linens

Fresh linens are provided and should you require a fresh set they are available in the laundry facility.  We do not provide daily house cleaning or clean linens.  

 

Use of Barbecues 

Each cottage has a propane BBQ that you can use anytime.  We ask that you clean the BBQ each time you use it and return the BBQ tools back to the kitchen.  We do our best to ensure every BBQ has sufficient propane, however, if a tank is running low, we have extra tanks available.  

 

Pets

Pets are permitted and there is a charge of $50 per stay for each pet.  Due to allergies, cats are NOT permitted.  Please keep pets off the furniture, not only does this mean extra cleaning, it is also a potential trigger for people with pet allergies.  Dogs must be leashed and please remember to scoop after your dog poops.  

Any residue, such as hair on furniture, urine, feces, left by pets inside the cottage will be subject to an additional $50 cleaning fee.  Please disclose you are bringing a pet when booking a cottage.  Failure to disclose your pet will result in a lifetime ban from Tracadie Cottages.

 

Fireworks

The use of fireworks on the property is strictly forbidden.

 

Injuries 

Guests are responsible for their own safety and the supervision of their children’s safety.  Tracadie Cottages is not responsible for accidents or injuries to guests. 

 

Your Privacy 

We respect your privacy and will not intrude on your stay while you are a guest.  The only time we may enter a cottage during your stay is by invitation (ie: broken appliance)  or in the case of an emergency such as severe weather or fire.

 

Respecting Other Guests and Refusal of Service

We ask that all our guests are respectful of other guest’s enjoyment and their well being.  Please avoid playing loud music at night, excessive partying and other noise that will deprive others of sleep and comfort.  Any form of violence towards other guests or staff will not be tolerated and will be reported to the police. As Tracadie Cottages is a privately owned facility, we reserve the right to ask unruly, violent or disrespectful guests to leave the property.

QUESTIONS?

Give Us a Call

902-940-7562

Send Us an Email

rob@tracadiecottages.com

Drop By and Talk

609 Queens Point Rd Grand Tracadie, PE, C0A 1P0 Please call first.

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